We ship only via reputable couriers, including UPS, DHL, TNT,  FEDEX and EMS.  We use the most suitable carrier for the destination country.  When the painting is shipped, the tracking number will be E-mailed to our customers.  It usually takes 3-4 business days to arrive.  Shipping is free for all orders and all countries.  We have insurance for each shipment.  If a painting is damaged, please take photos of the package with the shipping label and damaged area clearly shown.  We will submit a claim to the shipping company and make new paintings for you immediately.  (Please note: If you are in South America – such as in Mexico, Brazil, Chile, etc. – please provide us with your VAT tax code, or the painting will be held up by your customs.)